Contact and Support
From FlyFF WIki
The only way to contact the Customer Support team is to submit a ticket.
Note about page: Every part that has an asterix (*) behind the word, is required to be filled in.
Note: If you aren't logged in, you will receive the following message:
- To allow us to serve you better, please login with your gPotato Account on the left hand side.
If you do not have a gPotato account, click here to continue without login.
Enter your email address*
NOTE: If this is NOT the email address you wish to be contacted at, please enter a new email address in the field above. In addition, if you DO NOT receive an automated response from our system within 1 hour, it is likely that the email address was entered incorrectly.
- Customer Service
- Technical Support
- Flyff bugs
- Achievement system
- Compromised Account
- Lost/Deleted/Sold/Broken Item
- Account Verification (Recover Email Address)
- Why am I banned?
- Other Customer Service Related Issue
- Player Harassment
- Inappropriate Name
- In-game Policy Violation
- Event Related
- Community Request
- Community Question
- Other Community Related Issue
- Connection Problem
- Game Guard
- Crashing or Freezing
- Graphics Related
- Character Related
- In-game Technical Issue
- Other Technical Issue
- Submit a Bug Report
- Achievement System Report
Here you have to choose the server and name of character you want to use to submit a ticket.
Subject: (100 character max) *
Here you can fill in the subject of the issue you are submitting
Here you can fill in information regarding your issue, also able to post links to images/videos that might be required to show something.
Confirmation Code *
Fill the code in that is below this before you are able to send the ticket.
Note: (Clicking image shows new code)
There is also a FlyFF official forum, if e-mail does not seem reasonable. Many users find, and resolve issues, on the forum. It also gives further detail on contacting and/or filing reports.